This text is a draft and has not been reviewed by a lawyer.
Right of withdrawal
Last updated: 24 October 2026
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period expires fourteen days after the day the contract was concluded.
To exercise the right of withdrawal, you must inform us (International Test Limited, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, email: hallo@deutschniveau.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
With the reimbursement, the certificate is revoked and can no longer be verified as valid online.
Early expiry of the right of withdrawal
For contracts for the supply of digital content not on a tangible medium, the right of withdrawal expires once we have begun performance after you expressly consented to performance beginning before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal.
You give this consent before ordering by ticking a separate checkbox. The time and text version of your consent are stored.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To International Test Limited, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, email: hallo@deutschniveau.com:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content: certificate no. ____________ (certificate number or session code)
- Ordered on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.